客户支持
$1500 - $2000 / month
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At eduki, we believe that supporting teachers leads to the best possible lessons, the best possible schools, and the best possible education. That’s why we built a platform where teachers can find and share high quality, ready-to-use teaching materials. We offer both printable and digital resources for all school types, subjects, and grade levels. Whether it’s for a last-minute lesson or long-term inspiration, we make it easier for educators to feel confident and prepared.
eduki is used by more than 3 million teachers internationally who download more than 100.000 teaching resources a day. That’s where your impact begins. Join us!
We are searching for a technically-minded AI Product Engineer (all genders) who is passionate about the intersection of Generative AI and education. Furthermore, you should check the following boxes: You have hands-on experience building agentic AI systems, including multi-step pipelines, tool use, RAG, or orchestration frameworks like LangChain, LlamaIndex, or similar. You possess strong prompting fundamentals and the analytical mindset to systematically evaluate and refine prompts and workflows to achieve reliable, structured results. You have a solid backend foundation, especially in Python, and are comfortable turning a prototype into something a team can build on. You thrive in collaborative environments and actively share what you learn, through documentation, internal demos, or pair-working with engineers and PMs. You are a confident communicator in English and enjoy working in a distributed, international team. Nice-to-Have: Background in Educational Science, experience with evaluation frameworks for LLM outputs, or front-end skills (e.g. JavaScript/TypeScript).
Attractive Compensation Package: The total compensation for this role is up to 47.900 EUR per year and consists of a fixed salary and a VSOP (Virtual Stock Options Program) package. Depending on your skills and competencies, as well as your individual performance, the gross annual salary will range between 32.100 EUR and 39.300 EUR. Growth Opportunities: At eduki, you will find an exciting job opportunity within a profitable and fast-growing company. We prioritize action over perfection and view mistakes as opportunities for growth. Regular performance feedback sessions ensure that you receive constructive insights into your work and progress. Additionally, you will receive a 1,000 EUR development budget per year to invest in your professional development goals. Working from Home: We fully embrace a home office culture and want you to enjoy full flexibility by enabling you to set your own work schedule. In addition to providing the necessary software and hardware, we offer a 500 EUR budget that you can freely use to equip your home office. Furthermore, you can work from abroad for up to 90 days per year with us! Employee Health: Your well-being matters to us. To help you take care of both body and mind, we offer online yoga sessions and actively support mental health by allowing time for therapy or coaching sessions during your working hours. Take advantage of your flexible schedule to prioritize what you need, including your health! Team Building Events: At eduki, we foster a strong sense of community. Whether virtual or on-site, you’ll have opportunities to bond with your colleagues. Once a year, the entire team enjoys a company-wide team event, visiting new places and creating lasting memories together.
eduki is a company that believes in supporting teachers to achieve the best possible lessons, schools, and education. We built a platform where teachers can find and share high-quality, ready-to-use teaching materials. We offer both printable and digital resources for all school types, subjects, and grade levels. eduki is used by more than 3 million teachers internationally who download more than 100,000 teaching resources a day.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。