客户支持
$1500 - $2000 / month
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At RayzeBio, every day is an opportunity to ignite meaningful change. As a wholly-owned subsidiary of Bristol Myers Squibb, RayzeBio blends the nimble, pioneering spirit of an emergent biotech with the global expertise and resources of a leading innovator in oncology. Our mission is to develop transformative radiopharmaceutical therapies that offer new hope for patients living with cancer. Here, you'll join a multidisciplinary team where your ideas are valued, your expertise is amplified, and collaboration is at the heart of everything we do. From day one, expect to make an immediate impact-on our science, on our teams, and most importantly, on patients. Learn more about RayzeBio: https://careers.bms.com/rayzebio/ <br><br>RayzeBio, a Bristol Myers Squibb company, is a dynamic biotechnology company headquartered in San Diego, CA. The company is focused on improving survival of people with cancer by harnessing the power of targeted radioisotopes. RayzeBio is developing innovative drugs against targets of solid tumors. Led by a successful and experienced entrepreneurial team, RayzeBio aims to be the global leader in radiopharmaceuticals<br><br><strong>RazyeBio Safety PV Ops <br><br></strong><strong>Summary/Job Purpose<br><br></strong>This position provides management role to the oversight of the Global Patient Safety case management, operational oversight of drug safety case management vendor, safety submission compliance, and cross functional collaboration to support risk management and pharmacovigilance activities for the Global Patient Safety department.
Education: BS/BA degree in related discipline and a minimum of 10 years of related experience; or, Equivalent combination of education and experience. Work Experience: Drug Safety and Pharmacovigilance including at least 8+ years of experience in Pharmacovigilance Operations. Knowledge, Skills and Abilities: Extensive knowledge of biotechnology/pharmaceutical sector drivers and practices. Demonstrates and excellent knowledge of relevant US and international regulations, guidance and initiatives governing both clinical trial and post-marketing safety environments. Demonstrates advanced skill and keen insight in gathering, sorting and applying key information to solve problems. Demonstrates strong organizational and planning capabilities by managing time, workload, and resources of a function. Leads and manages a functional area within a department to execute on team functional objectives that contribute to accomplishing common functional and departmental goals. Demonstrates high standards of verbal and written communication. Provides timely and appropriate information updates. Speaks clearly and confidently in one-to-one situations and effectively presents to audiences within and outside Exelixis. Fosters collaboration among team members. Encourages teams to align on common goals. Engages internal and external stakeholders to build relationships. Strong interpersonal skills and skilled at effectively resolving challenges by developing an agreed upon resolution. Develops procedures, tasks, and tools. Trains and mentors staff on departmental products, tools, and data sources. Develops and maintains knowledge of cross-functional products, tools, and data sources. Mentors junior team members. Contributes to performance reviews and professional development plans of team members. Capable of proactively assessing workload, trends, tasks, and priorities for cross-functional activity. Plans and executes multiple projects or activities, considering alternative methods and contingency plans to avoid potential issues. Designs and implements solutions to address cross functional project level challenges, taking into consideration the broader impact. Engages, influences, and collaborates with stakeholders on cross-functional projects. Applies AI to improve team execution and decision-making
Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include: Health Coverage: Medical, pharmacy, dental, and vision care. Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP). Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support. Work-life benefits include: Paid Time Off: US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
RayzeBio, a Bristol Myers Squibb company, is a dynamic biotechnology company headquartered in San Diego, CA. The company is focused on improving survival of people with cancer by harnessing the power of targeted radioisotopes. RayzeBio is developing innovative drugs against targets of solid tumors. Led by a successful and experienced entrepreneurial team, RayzeBio aims to be the global leader in radiopharmaceuticals.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。