Senior Network Engineer

As a Senior Network Engineer with Rocket Software, you are part of a global, fast-paced IT organization with a primary mission to provide world class service to software development labs and internal departments ensuring our employees have access and communication systems to perform as the highest level. You will implement equipment installation plans based on specifications, maintain each component of the network and troubleshoot issues. You are responsible for monitoring and maintaining Rocket Software’s corporate network and voice components, assessing the functionality of the network routers, switches and related equipment ensuring all network and voice equipment is maintained to corporate and industry standard best practices. As a technical leader in networking infrastructure, you will work on a team interacting with development labs to design complex infrastructure and deliver the project on time and on budget. You will identify, analyze, and resolve system issues and report on deficiencies in configuration, process, and documentation and develop and recommend corrective actions. You will collaborate with senior members of the team to influence and make suggestions that aid in the designing of technical solutions and mentor junior team members.

5-8 years of experience in traditional WAN and LAN using Cisco products (routing, switching, wireless) and protocols (such as HSRP, VPC, Port-channels, Spanning Tree, VTP). 5-8 years of experience with routing protocol (BGP, OSPF, EIGRP), QoS and traffic shaping. 3-5 years with SD-WAN technologies. 5-8 years in a complex, distributed and multi-OS environment with overlapping technologies. 5-8 years experience with Palo Alto firewalls, Panorama, and GlobalProtect VPN client. AWS, Azure or other cloud infrastructure experience. Excellent customer service-oriented attitude and desire to support end users with issues of varying degrees of complexity. Excellent interpersonal skills. Thorough understanding of troubleshooting complex systems and services from client through network/connectivity and server/storage. Ability and motivation to learn new technologies quickly and with minimal support and guidance. Ability and motivation to mentor staff members and share knowledge. Effective written and verbal communication skills. Desire and ability to document configurations in support of a larger team. Experience with monitoring software such as Nagios or other network monitoring products. Experience with Cisco ACI (Application Centric infrastructure) technologies and Nexus 9K. Experience with TACACS and Cisco ISE.

Unlimited Vacation Time as well as paid holidays and sick time. Health and Wellness coverage options for Rocketeers and dependents. Life and disability coverage. Fidelity 401(k) and Roth Retirement Savings with matching contributions. Monthly student debt benefit program. Tuition Reimbursement and Certificate Reimbursement Program opportunities. Leadership and skills training opportunities.

Rocket Software is a global, fast-paced IT organization committed to providing world-class service to software development labs and internal departments. The company ensures employees have access to communication systems to perform at their highest level. It is committed to creating a diverse environment and is proud to be an equal opportunity employer.

EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.