客户支持
$1500 - $2000 / month
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A1 is building a proactive AI chat app for everyday users to bring intelligence to conversations, errands, organising and workflows. Unlike traditional chat-based applications, our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic model behavior. As a Member of Technical Staff, Machine Learning, you will build core ML components. You will work on real production systems from day one, learning how large-scale ML behaves outside of research settings. This role is for engineers who want to develop strong systems judgment by shipping, debugging, and iterating on real-world ML. Focus: Build and improve ML components across data, training, evaluation, and inference. Fine-tune and adapt models as part of larger production systems. Implement evaluation and testing to understand model behavior. Help build and maintain data pipelines for real-world and synthetic data. Debug model issues, performance problems, and production incidents. Ship improvements iteratively and learn from real user feedback. Work closely with senior ML engineers and product teams. Work under real production constraints: latency, cost, reliability, and safety. Tech Stack: Python, PyTorch / JAX, Production ML systems running on GPUs. Ideal Experience: Strong foundations in machine learning and modern neural architectures. Some hands-on experience training, fine-tuning, or deploying ML models. Comfortable writing production-quality code and learning new tools quickly. Curious, coachable, and eager to learn from real systems in production. Able to work through ambiguity with guidance and grow ownership over time. Bias toward shipping, iteration, and continuous improvement. Outcomes: ML models in production meet expected accuracy, latency, and reliability targets. Production issues are identified quickly, debugged effectively, and root causes addressed. Data pipelines, training loops, and inference systems are robust, reproducible, and maintainable. Collaborates effectively with engineers, product, and research teams to deliver reliable ML-powered features. Iterations on models and systems are driven by real-world signals and measurable improvements. How We Work: The best products today in the world were built by small, world class teams. We are a high talent density and hands-on team. We make decisions collectively, move at rapid speed, striking a balance between shipping high quality work and learning. Joining our team requires the ability to bring structure, exercise judgment, and execute independently. Our goal is to put in hands of our users a truly magical product. Interview process: If there appears to be a fit, we'll reach to schedule 3, but no more than 4 interviews. Applications are evaluated by our technical team members. Interviews will be conducted via virtual meetings and/or onsite. We value transparency and efficiency, so expect a prompt decision. If you've demonstrated the exceptional skills and mindset we're looking for, we'll extend an offer to join us. This isn't just a job offer; it's an invitation to be part of a team that's bringing AI to have practical benefits to billions globally.
Strong foundations in machine learning and modern neural architectures. Some hands-on experience training, fine-tuning, or deploying ML models. Comfortable writing production-quality code and learning new tools quickly. Curious, coachable, and eager to learn from real systems in production. Able to work through ambiguity with guidance and grow ownership over time. Bias toward shipping, iteration, and continuous improvement.
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$1500 - $2000 / month
我们正在寻找一位经验丰富的客户服务中心经理,负责领导和扩展一家美国家庭服务组织的远程客户支持运营。在这一务实的角色中,您将负责监督日常运营,管理客服员和调度员团队,并将小支持团队转型为支持全国连锁门店的高效集中中心。
工作时间:9am-5pm EST/PST。需重叠工作。汇报对象:CEO。全远程。我们正在招聘:客户成功经理(远程)。一家快速成长的软件公司正在寻找一位杰出的客户成功经理加入团队!
负责与客户、物流、制造和/或销售或服务代表对接,处理各种售前或售后服务功能。